SHOPPING INFORMATION

We base shipping charges on weight of order total, excluding tax and gift wrap. Find detailed information here.

Transit time count begins after the carrier picks the order up.

Standard: 7-10 business days transit time for US and Canada. May take up to 20 days in some other countries. Orders going to a PO Box, US Territories, military APO/FPO/DPO, or rural area addresses may take longer to deliver.

Your payment must first clear before order processing begins. Once payment clears within 24-48 hours, all orders will be processed in the order in which they were received. Orders placed over the weekend do not begin processing until Monday.

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

We are trading company. Our focus is entirely on the customer and built long-term and close cooperation relationships with several factories to ensure quickly respond for customers.

PAYMENT INFORMATION

It will take the payment from your bank account at the time of order submitted successfully.

Your wishlist allows you to create personalized collections of products you want to buy and save them in your user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.

If you received defective, incorrect, or incomplete merchandise, please call our Customer Care Team as soon as you can. You can also contact us here, and please include your order number, and any and all details about the issue you’re experiencing in your message.

Yes. If you change your mind about your purchase, you may contact us to cancel or change your order before shipment.

Please be aware that this is only possible if you signed up online. Click on ‘orders’ under your user menu to track your order, and you can track your package here with tracking number.